Privacy Policy

You agree that your use of the Ithaka website (“website”) and Free Travel Assistant app (“app”), owned and operated by Traveljunkie Solutions Private Limited (the “company”), implies your consent to the collection and use of your personal information in accordance with this Privacy Policy.

We may collect, process, use and disclose your information when you use the Ithaka website (this “Website”) or Ithaka - Free Travel Assistant app (“app”) and the services offered by Ithaka or the third party operators (the “Operators”) through this Website (the “Services”). “You” and “your” when used in this Privacy Policy includes any person who accesses this Website or use the Services. This Privacy Policy sets out the basis and terms upon which Ithaka collects, processes, uses and/or discloses your information that is obtained from you when you access this Website and/or use the Services. Such information may include personal information relating to or linked to a specific individual such as name, residential address, telephone number and email address (“Personal Information”).

Please read this Privacy Policy carefully. By visiting this Website, you are consenting to the collection, processing, usage and disclosure of your Personal Information as set out in this Privacy Policy.

Scope of Terms

Ithaka reserves the right to update, amend or modify the terms of this Privacy Policy or any part of it without prior notice, and your continued access of this Website or use of the Services signifies your acceptance of the updated, amended or modified Privacy Policy. If you do not agree to all the terms and conditions in this Privacy Policy and/or any subsequent updates, amendments or modifications thereto, you must stop accessing or otherwise using this Website and the Services. Accordingly, please visit this page if you wish to access and view the current version of this Privacy Policy.

Collection of Information

We may collect Personal Information about you that you provide to us while using this Website and information about how you use this Website including when you open your user account (“User Account”), visit this Website or make reservations for any intended Services or using the Services.

  1. Opening Your User Account
  2. When you open with us an User Account or amend any information of your User Account, we may collect your Personal Information, such as your name, email address, username, password and telephone number.
  3. Making Reservations for the Services or Using the Services

Storage of Information

The Personal Information and other data we collect from you may be transferred to, processed, and stored in our servers or the servers of our third party services providers.

Ithaka will use reasonable endeavours to maintain appropriate physical, electronic and organisational procedures to ensure that your Personal Information and other data is treated securely and in accordance with this Privacy Policy, and to protect such data against unauthorized access or unauthorized alteration, disclosure or destruction of data.

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. Ithaka does not give any representation, warranty or undertaking that the Personal Information you provide to us will be secure at all times, and to the extent Ithaka has fulfilled its obligations under no circumstances shall Ithaka be responsible for any losses, damages, costs and expenses which you may suffer or incur arising from unauthorised access to or use of your Personal Information.

All payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted using online encryption technology. You are responsible for keeping your chosen password confidential and not to share your password with any third party.

Usage of Information

Ithaka will not sell or rent your Personal Information to third parties.

Ithaka will use Personal Information and other data collected through this Website or when making purchases for the Services to create your User Account, to provide you with the Services, to continually improve this Website and the Services, and to contact you in relation to the Services.

The purpose of using your Personal Information or such other data is to achieve faster purchase requests, better customer support and timely notice of new Services and special offers.

From time to time, we may also make use of your Personal Information to contact you for feedback on your use of this Website, to assist us in improving this Website, or to offer special savings or promotions to you, where you have indicated your consent to receiving such communications. If you would prefer not to receive notices of special savings or promotions, you may simply opt-out from receiving them by replying to us through the hyperlink provided in these notices.

Disclosure of Information

We may from time to time share and disclose your Personal Information and other data to third parties, some of whom may be located outside your home country. The circumstances under which such sharing and disclosure will take place may include without limitation, the following:

  1. To successfully complete your reservations or otherwise implement our Terms of Use.
  2. If you are a visitor, to the relevant Operator in connection with a Services which you have made reservations for or intend to make reservations for.
  3. If you are an Operator, to any visitor in connection with the Services you are offering.
  4. To our third party service providers (including Google Analytics) which we engage for the performance of certain services on our behalf, such as communications, web hosting services, data analysis, marketing, market research, and to otherwise provide you with customer service.
  5. If and to the extent required by any applicable law, order of court or requests by any governmental authority to make such disclosure.
  6. In case of a corporate transaction, in connection with the sale, merger, acquisition, or other corporate reorganization or restructuring of our corporation, your Personal Information may be disclosed, shared or transferred to the new controlling entity or its authorised third party for carrying on our business.
  7. To our advisors, agencies or other parties concerned in order to protect the rights and property of Ithaka. In any other case, to any third parties with your prior written consent.

There may be links present on this Website which could result in you leaving this Websites and/or being taken to other third party websites. You should note that any Personal Information that you provide to these third party websites are not subject to this Privacy Policy, and Ithaka is not liable for any losses, damages, costs or expenses which you may suffer or incur in connection with you providing or making available Personal Information or other data to such third party websites. Data Access and Correction

You may access and correct your Personal Information through this Website or make your data access or correction request by sending your request by email at info@ithaka.travel

When handling a data access or correction request, we have the right to check the identity of the requester to ensure that he/she is the person entitled to make the data access or correction request. A data protection logbook is maintained as required under the Ordinance.

Enquiries

If you have any questions about this Privacy Policy, please contact us by email at info@ithaka.travel